Wednesday, September 14, 2011

I've Never Done this Myself but Go Ahead...

I just can't believe the shoddy tech training that must be going on at certain institutions across this country.  My particular rant today focuses on imaging technicians. Now I have worked with, and have been worked on, by various medical technicians before.  You know, physical therapists, flobotomists, x-ray, etc.  In most cases, they seem to show some knowledge or compassion for the patient under their care.  This was not the case at my last visit to get some scanning done. Some background:  The particular scanning done involves receiving an injection of an indicator, and then lying down in an apparatus, similar (so they claimed) to an MRI chamber for some immages to be taken, slowly, by a camera of sorts. Then you leave, only to return after a few hours to repeat the process sans another injection.  The technician was quite thourough in her explanation of the machine and the procedures, she didn't seem very familiar with, nor sympathetic to the "patient experience".  The machine was uncomfortable, clostrophobic, and plain old intimidating. Following the 2nd round, I asked if, at any time during her training, had she ever been in one of these devices.  Her answer floored me. She had NEVER been in one, even to just feel what it was like to lay in a  tube for an indetermanent amount of time. So, she has never had a clue as to what her patients are going through. I have several friends in the physical therapy or health care profession. The flabotomisists tell tales of themsevels and their lab partners practicing IVs and drawing blood on each other, the physical therapists work out with their classmates, heck even the security folks have to take a mace or taser hit to complete their training.  I'm pretty sure that flight attendants have to dive down the exit slide and use their seat-back as a flotation device once ro twice.  So I wondered, as I lay there listening to the A/C fan and the overhead light buzzing, why can't these imaginqg techs or CAT Scan operators spend an hour or two in one of these machines? I think then, they'd have a little more understanding and patience for their patients (customers).  When you were growing up, did you ever see a Ford salesman drive a Chevy?  How about a Sears salesperson at JC Penny's?  Where did the IHOP servers eat lunch?  Yep IHOP. Aviation crew-chiefs get their names painted on their aircraft because they go up in them post repair.  Now it seems that everyone is just there for the paycheck.  The old adage "Customer's Point of View" doesn't seem to be in the lesson plans of the "Do no harm" oathed medical community. Why?  Is it a money thing?  I doubt that Obama Care or health system reform will change this.  It's not just the medical community though. Too many have lost the notion that good customer service makes return customers.  When you produce a physical thing like Apple, Honda, even McDonalds it's not too difficult, but when you're pure service, the felling of content or comfort that your customer experiences in your presence IS the product.  Words like compassion and empathy (look them up) come to mind.  Sometimes the good old days were better. 

Ho

Friday, July 22, 2011

Lion Eyes

Well, I took the plunge, I updated my MacBook to OS 10.7 Lion on my late 2007 MacBook today.  I've been playing around it for a few days, and here are some observations, both thumbs up,  thumbs meh, and thumbs down

THUMBS UP!

  • [About This Mac] shows much more info in a pretty cool graphic format - Selecting this from the Apple Menu launches System Information, but there are several more choices of what to look at. 
    About_this_mac
    You can still see the general overview (Including your computer model (i.e. MacBook Late 2007) but you can also look at displays, storage, memory and even check your maintenance status, coverage and connect to support.apple.com all in one place!

  • Re-Size a Window from any Corner - Finally! you can grab any corner of a window to re-size it.  That Windows pattent must have expired eh? 

  • Smaller Footprint - Looks like Lion takes up less disk space.  Interesting...

  • Snappier - I swear, even on this old machine, it's faster than Snow Leopard was.  Could be more efficient code.  Even Safari loads faster. 

 

THUMBS MEH...

  • Launch Pad - Why would I want this?  Isn't the doc, application folder, finder or even spotlight enough ways to find an application?  Go ahead and delete the icon from your doc, the application is still in the Applications folder.

  • A few new wallpaper files - No new screensavers. 
     
  • Contacts - There's no way to get back to the "old look" of the contacts file.  Nothing dis-functional or anything.  Just don't care for the new look.
     
  • Unsupported Apps - I only got one reported incompatible application.  DropBox was "quarranteened" in a separate folder because it was not compatible.  The fix?  Download the new version from DropBox.com.

THUMBS DOWN!

  • Carbonite won't play - This isn't Apple's fault, but it still sucks for me.  I got in touch with Carbonite and they promised me a fix "real soon" as well as an extra month free!

  • Jesting about Jestures - Apparently, my MacBook is too old to support multi-touch jestures.  No, I'm not going to by an external trackpad just to three-finger swipe what I can do via a funtion key or hot corner.  

Well, that's a quick, 1st look at this thing called Lion.  I'm sure I'll have some more stuff in the near future as I actually start using it for real and not just playing around with it.  Apple seems to have made the upgrade to Lion pretty darned robust.  The only part that took really long was downloading the thing from the App Store over my cruddy DSL connection.  Once I started the install process, all the screens were informative and provided ample feedback that something was indeed happening.  Again I can't believe it's working on an almost 4 year old platform!

I do have a feeling that the next iOS update (any name suggestions?  Tabby, Main Coon, Russian Blue, Persian anyone?)  won't run on this platform.  There might be a spot on the forced harware upgrade death march for me next time. There might be a MacBook Air in my future as well.  ðŸ˜œ

 

Friday, July 15, 2011

Carmagedon

A cute poem a friend sent.
Twas the night before "Carma"
And all through the town
Each commuter was grousing, and wearing a frown.

The carkeys were hung
By the doorway with care,
In hopes that clear asphalt someday would be there.

On backroads, on sideroads
On canyons we're blitzin'.
We'll whiz right up Sunset, don't care if it's glitzin'!

While no one knows why
You would go to the Valley,
The rumor abounds that you might need an alley.

So just one last reminder
And I'll bid you good night:
You can go straight on Wilshire, but you cannot turn right.

Cute huh?

Monday, June 6, 2011

Seasoned Citizens Texting Shortcuts

A friend of mine sent me these. While I didn't exactly LMAO, I did find some of them TCNTS (Too Cute/Clever Not To Share).

ATD-at the doctor.
BFF -best friend fell.
BTW -bring the wheelchair.
BYOT -bring your own teeth.
FWIW -forgot where I was.
GGPBL -gotta go, pacemaker battery low.
GHA -got heartburn again.
IMHO -is my hearing aid on?
LMDO -laughing my dentures out.
OMMR -on my massage recliner. ROFLACGU -rolling on floor laughing and can't get up.
TTYL -talk to you louder!

TTFN!
(Tah-Tha For Now)

Thursday, April 14, 2011

Posting site.

Dang thing is having issues.

Thursday, April 7, 2011

Washington Post mobile article from: Stana2z@me.com

This page was sent to you by: Stana2z@me.com

Personal Message from Stana2z@me.com : OMFG! It ain't rocket science.

Federal workers brace for the worst


http://mobile.washingtonpost.com/c.jsp?item=http%3a%2f%2fwww.washingtonpost.com%2fpolitics%2fwith-government-shutdown-looming-federal-workers-brace-for-the-worst%2f2011%2f04%2f07%2fAF3DkKxC_mobile.xml&cid=578815

Friday, March 18, 2011

Ventura County Sheriff Office

March is Tsunami Preparedness Month

Tuesday, March 8, 2011

Sunday, March 6, 2011

Checkmate

Flight Attendant (FA): Sir, the flight is totally full. Can you pit you backpack under the seat in front of you rather than in the overhead?

Me: Why?

FA: So this who brought roll aboards can use the space.

Me: I checked my roll aboard so I'd have room to put my one carrying item, which by your policy I'm allowed, in the overhead. I plan on putting my feet under the seat in front of me.

FA: If you can't or won't put it under your seat I'll have to check it for you.

Me: If you do that then I'm afraid that I'd be so worried about it that I won't be able to carry out exit row duties, and you'll have to reseat me on this FULL plane.

Bag stayed in the overhead. I kept my seat too!

Checkmate! I win!

IMHO, Any roll aboard larger than a hat-box should be checked. It's getting both ridiculous and dangerous having all that crap up there.

Saturday, January 15, 2011

Next Trip sans laptops

Going on a shot trip.  I'm not quite convinced that I can be "effective" with just my iPhone (personal) and a BlackBerry (work).  

I will keep notes and report on my blog when I return.

Stay Tuned!
__________________________ 
Stan A-Z